How BMC Helix Helps Videotron Innovate

Videotron, a Canadian, integrated telecommunications company, is undergoing major digital changes. Trung Quach, the company’s Senior Director of IT Infrastructures and Operations, explains how BMC Helix helps the company push forward into a digital future.

In this interview, readers will learn about:

• The unique business challenges Videotron faces in digital transformation
• How BMC Helix helped Videotron accomplish its digital transformation efforts
• Why Videotron plans to focus on service management in the future