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Top 10 Ways to Improve Your Customer Experience

The stats tell the story: “fully engaged” customers deliver a 23% premium over the average customer in share of wallet, profitability and revenue, according to CapGemini.

Top 10 Ways to Improve Your Customer Experience

The stats tell the story: “fully engaged” customers deliver a 23% premium over the average customer in share of wallet, profitability and revenue, according to CapGemini.

eBook | Presented by Salesforce.com

Leading the IT Revolution

The role of technology within an organization is rapidly evolving — and so is the role of the CIO. So how can IT leaders manage this transition and take advantage of rapidly emerging opportunities? In this e-book you’ll meet 12 visionaries who are leading IT transformations in their organizations.