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White Paper | Presented by BMC Software

This is The Future of Service and Operations

AI, bots, and RPA are shaping the way work gets done. 94% of senior IT leaders say a future-ready enterprise is their top objective. This ITSM-ITOM platform will lead the way there.

Viewpoint | Presented by BMC Software

The Benefits of Blending of ITSM and ITOM

In an age of tech disruption, minimizing complexity and eliminating boundaries is key to collaboration. BMC Software CTO Ram Chakravarti discusses the benefits of IT service management (ITSM) and IT operations management (ITOM) convergence.

Viewpoint | Presented by BMC Software

How BMC Helix Helps Videotron Innovate

Videotron, a Canadian, integrated telecommunications company, is undergoing major digital changes. Trung Quach, the company’s Senior Director of IT Infrastructures and Operations, explains how BMC Helix helps the company push forward into a digital future.

White Paper | Presented by BMC Software

CIOs ID Three Technologies That Are Shaping Digital Transformation

In this tech dossier, gain a deep-level of understanding about where organizations are headed with these critical tools.

Cloud, Cognitive and Containers Integral to Future Service Management

An IDG survey among 200 U.S.-based IT decision makers looked at the technologies and strategies that will drive companies toward their transformation goals. View this infographic for a snapshot of the top trends organizations expect to shape the future of ITSM.

Viewpoint | Presented by BMC Software

How Cognitive Tech is Shaping the Future of Service Management

Nayaki Nayyar of BMC explains how business can be ready for this next phase in cognitive service.

Viewpoint | Presented by BMC Software

The Journey to Drive Service From the Cloud

Legacy media company Dow Jones is now focused on a digital future and accomplishing that change with container-based cloud technology. Simon Clark, vice president of infrastructure and operations with Dow Jones, gave us a look at how the company is tackling digital challenges.