Matthew Finnegan

Senior Reporter

Matthew Finnegan covers collaboration and other enterprise IT topics for Computerworld. He joined IDG in January 2013 and is based in Sweden.

Oracle launches AI voice assistant for its business app suite

Oracle launches AI voice assistant for its business app suite

During its OpenWorld event this week, the company also unveiled plans to have its Digital Assistant integrate with Microsoft’s Teams collaboration platform.

Gartner: Get ready for more AI in the workplace

Gartner: Get ready for more AI in the workplace

At the firm’s Digital Workplace Summit in London, analysts said they expect artificial intelligence to be common in the office by 2025; they already see ‘huge pent-up demand.’

Zoho One gets new workflow management app, telephony features

Zoho One gets new workflow management app, telephony features

Hoping to attract more mid-size and enterprise customers, Zoho is adding a number of features to its software suite, including a blockchain time-stamp feature in Zoho Sign.

Atlassian adds free tiers for Jira and Confluence

Atlassian adds free tiers for Jira and Confluence

The Australian software firm is also adding premium tiers for Jira and Confluence users, part of its plan to entice more customers onto its cloud services.

Google delays Hangouts migration deadline for G Suite customers

Google delays Hangouts migration deadline for G Suite customers

The company now plans to start shutting down the classic Hangouts app in June 2020 as customers transition to the Hangouts Chat and Meet tools.

Slack touts ‘announcement channels’ for team update broadcasts

Slack touts ‘announcement channels’ for team update broadcasts

The company also rolled out new APIs to make it easier for admins to manage and automate some functions in larger deployments.

Cisco to bring voice transcription to Webex with Voicea buy

Cisco to bring voice transcription to Webex with Voicea buy

The Voicea acquisition is part of a “cognitive collaboration” initiative as Cisco revamps its collaboration software and eyes new AI capabilities.

Slack beefs up mobile security controls for Enterprise Grid

Slack beefs up mobile security controls for Enterprise Grid

The latest updates to security controls for Slack’s enterprise-grade collaboration app are designed to make it easier to manage data on a range of devices.

Asana’s Workload tool aims to prevent worker burnout

Asana’s Workload tool aims to prevent worker burnout

The new feature gives managers an all-in-one view of employees’ project workloads and lets them reassign or reschedule tasks accordingly.

Mattermost makes case for open source as team messaging market booms

Mattermost makes case for open source as team messaging market booms

The self-hosted workplace messaging tool could gain traction with large organizations that must meet strict compliance requirements.

Slack tweaks desktop app to be faster, more efficient

Slack tweaks desktop app to be faster, more efficient

The popular team collaboration tool is getting something of on overhaul designed to cut memory utilization in half, speed up launch times and make connecting with colleagues faster.

Facebook plans Workplace price hike, adds new Enterprise option

Facebook plans Workplace price hike, adds new Enterprise option

In addition to adding a more expensive Enterprise tier to provide faster support response and early access to new features, Facebook hopes to push more frontline worker deployments.

How Teams is helping frontline workers at Ferguson

How Teams is helping frontline workers at Ferguson

As the plumbing supply firm looks to transform and improve business, it’s turning to the team chat app to help its showroom workers and wholesale sales staffers do more in less time.

Microsoft: Teams now has 13M daily active users, outpacing rival Slack

Microsoft: Teams now has 13M daily active users, outpacing rival Slack

The company this week unveiled new Teams features aimed at front-line workers as it continues to push its team collaboration platform in a still-growing market.

Zoom fixes webcam flaw for Macs, but security concerns linger

Zoom fixes webcam flaw for Macs, but security concerns linger

The desktop chat app firm this week came under fire for moving slowly to close a potential security flaw affecting macOS users.

Voice assistant offers remedy for physician burnout

Voice assistant offers remedy for physician burnout

Saykara's digital assistant is aimed at freeing doctors from time-consuming EHR data entry and improving their interactions with patients.

Google’s Hangouts Chat gets chatbot boost with Dialogflow

Google’s Hangouts Chat gets chatbot boost with Dialogflow

Dialogflow should make it easier for developers to create natural language bots for Google’s team collaboration platform.

After IPO launch, Slack looks for even faster enterprise growth

After IPO launch, Slack looks for even faster enterprise growth

With Slack now officially listed on the NYSE, the collaboration software vendor finds itself at a crossroads: after five years of rapid growth, it has to figure out how to build on its success and expand into even more companies and...

Slack or Teams? Many businesses opt for both

Slack or Teams? Many businesses opt for both

Most organizations have at least two team chat apps, according to survey results from Mio, a situation that could lead to communication silos and problems for IT.

JLL creates ‘smart office’ AI voice assistant

JLL creates ‘smart office’ AI voice assistant

The real estate firm partnered with Google to compete with a range of conversational AI assistants entering the workplace, from Alexa to Cortana.

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