Windows 10 tips

Windows 10 quick tips: Get the most out of Cortana

Microsoft's digital assistant Cortana can make your life easier and more efficient — if you know how to really take advantage of it.

Microsoft Cortana
Microsoft

Microsoft’s digital assistant Cortana is one of the major additions to Windows 10 — and it’s a winner. Turn it on and Cortana alerts you to upcoming meetings; searches your PC and the web; tells you about the weather, news, and sports; and a lot more.

To help you get the most out of Cortana, I’ve put together some of my favorite tips for using it — including using Cortana to manage your Google Calendar, send you reminders, and track packages and flights.

Notes:

  • This article assumes that you’re already familiar with the basics of Cortana. If you want help getting started, see the Cortana section of Computerworld’s “Windows 10 cheat sheet.”
  • Keep in mind that there have been seven major updates to Windows 10 since its initial release in July 2015. This article reflects how Cortana works if you’ve installed the Windows 10 May 2019 Update (version 1903), so if you haven’t installed that update, what you see and read here will vary from what you see in your version of Windows 10.

The big change to Cortana in May 2019

Before we head into the tips, we should cover a bit of background. Cortana used to be integrated in the Windows search box: Whether you performed a search by speaking or typing, the results were delivered in the Cortana pane. But with the Windows 10 May 2019 Update, Microsoft separated Cortana from the Windows search box.  

So if you have that update or a later version of Windows, Cortana doesn’t respond to typed searches; if you type in a search, Windows Search will deliver the results. To perform a Cortana search, you say “Hey Cortana” and speak your search, or click the Cortana icon to the right of the search box and speak, or press the Windows key + C and speak.

When you ask Cortana a question, Cortana displays the result onscreen and reads it to you if you ask a straightforward question or issue a straightforward command. However, if you ask a more complicated question that requires a display of web links, Cortana will show the links in the Edge browser.

cortana results win10 v1903 IDG

Cortana displays the results of your request and reads them to you.

When you first install the May 2019 update, you may need to customize Cortana so you can activate it by voice or by pressing the Windows key + C. To do it, click the Cortana button to the right of the search box to launch Cortana, then click the “Settings” button (it’s in the shape of a gear) and select “Talk to Cortana.” From here you can tell Cortana to respond when you say “Hey Cortana” or press the Windows key + C.

You can also remove the Cortana button to the right of the search box. Right-click the taskbar and uncheck “Show Cortana button” from the menu that appears. You can even turn off the search box in this way. Right-click the taskbar, select Search, and click Hidden.

Connect your accounts, apps, and services to Cortana

One way to extend the power of Cortana is to connect it to an account — for example, LinkedIn — so that when you ask Cortana to do something, it can look through information in that account and give you additional information about your request. Cortana can do more as well, including playing music through a service such as Spotify or controlling smart home appliances. And Cortana can work with Windows 10 apps, such as finding a show and playing it on Netflix or Hulu, or asking Fitbit how many steps you’ve taken in a day. Microsoft calls these types of actions “Cortana skills.”

To get started, launch Cortana an any of the ways I outlined previously in this article, and when Cortana appears, click the icon of the notebook in the left-hand navigation panel. Click the Manage Skills tab at the top of the screen that appears and look under Connections, which is separated into four sections: Manage accounts, Music, Connected Home and Microsoft family. (Note that company-owned machines may not have all four sections.)

cortana skills win10 v1903 IDG

You can link a variety of accounts to Cortana, to have it do things such as play music, search through LinkedIn and control home appliances.

Click the appropriate box — for example, Music if you want to have Cortana play music via Spotify. Then click the service you want to connect. As I write this, only three music services are available: iHeartRadio, Spotify, and TuneIn. Follow the prompts to add the account and then start playing music.

To control home appliances, click Connected Home, then from the screen that appears, click the appliance you want to control — for example, the Nest smart thermostat. Click Connect and then follow the prompts. It will probably help if you check the manual of your smart home appliance before trying this.

For other services, select “Manage accounts.” You’ll see a list of available services, such as LinkedIn, Gmail, Office 365, Outlook.com, Spotify, and Skype. (Office 365 integration is available only if you have a business Office 365 account, not a personal one.) At the top you’ll see the accounts that have already been linked to Cortana. Below them is the list of available services you can connect to. Click the Link button underneath any to which you want to connect and then follow the prompts. You’ll typically need to enter the information you use to log into the account.

If you want to share events and calendars with family members, click Microsoft family. That will launch the Edge browser to a web page that helps you create a “family group” that will let you do that. Click “Create a family group” and follow the prompts.

There are additional accounts you can link to Cortana for a variety of other skills, such as linking to your Fitbit account to get an activity summary, or even ordering pizza from Domino’s. To link to them, go to the main Manage Skills screen, then click the “Discover more Skills” button. That will launch the Edge browser to a page with a list of services you can use. Click any for instructions on how to connect to it.

Note: If you’ve changed your default browser from Microsoft Edge, the “Microsoft family” and “Discover more Skills” buttons won’t work — no browser will launch.

The benefits you’ll get from linking your accounts to Cortana vary according to the account. For example, if you link Cortana to LinkedIn, when it reminds you of a meeting, it will look to see if any of the people at the meeting are LinkedIn members. If they are, it will grab their information — including their LinkedIn profile photo, their job title, and their company. You can then click on the person’s name to jump to their LinkedIn profile.

Note that in many instances, you don’t need to manually add a skill to Cortana to have it perform tasks for you. As long as you’ve installed the app, Cortana automatically integrates with it. A number of popular apps, including Netflix, Hulu, and Uber, integrate with Cortana like this. For example, if you want to play the TV series Master of None on Netflix, you can say, “Hey, Cortana, Netflix find Master of None.” Use the same syntax for Hulu — for example, “Hulu find Spiral” if you want to find and play the French police show. You can also play and pause using voice commands.

Keep in mind that you have to use the precise syntax required for each app — you can’t type or speak using real-life, natural language. And it’s different for each app. For Netflix and Hulu, for example, the syntax is “[name of app] find [name of show].” You can’t say, “Play Master of None on Netflix” or even “Netflix play Master of None” and have it work.

Set and use reminders

One of Cortana’s most useful features is the way in which it can remind you about tasks or upcoming events. It’s very simple to set a reminder — just say “Remind me” to Cortana. From the screen that appears, fill in the form by typing the person, place, time, or thing that you want to be reminded about. If you prefer, you can bypass the form and say something like “Remind me about my tennis game today at 6 pm.” You can also just say “Remind me,” and then when Cortana asks you questions about what you want to be reminded about, speak the answers.

cortana set reminder win10 v1903 IDG

Cortana can set reminders based on time, location, or contacts.

You can also set a reminder by selecting the notebook icon in the Cortana pane as detailed in the previous tip, clicking the Organizer tab, and then, in the Reminders section, selecting “Create a reminder” and typing in the required information.

In order for Cortana to pop up alerts about the reminders you’ve set, you need to turn on Windows 10’s notification feature. To do it, go to Settings > System > Notifications & actions and then turn the slider on in the “Get notifications from apps and other senders” section.

Let’s start with location. Say that you always want to be reminded to buy a pint of Ben and Jerry’s Cherry Garcia ice cream when you’re near your favorite supermarket — Whole Foods, for example. Tell Cortana “Remind me to get Cherry Garcia ice cream when I’m at Whole Foods.”

A screen will appear, showing the address of any nearby Whole Foods stores; Cortana will ask you which one to set a reminder for — or whether the reminder should show up when you’re in any Whole Foods. Then, the next time you’re there, Cortana will remind you to indulge in your ice cream addiction.

cortana location reminder win10 v1903 IDG

Setting a location-based reminder in Cortana.

Note that you’ll need to have location services turned on for this feature to work. To turn the services on, go to Settings > Privacy > Location. Click the Change button, and from the screen that appears, move the slider to On. Also, if the place isn’t one that Cortana readily recognizes, it will ask you for more information or have you type in the address yourself.

You can set reminders in the same way for time and contacts. If you want to be reminded to fill your car with gas tomorrow morning, for example, say or type “Remind me to get gas tomorrow morning.” A screen will pop up asking for more details, such as the exact time and whether it should be a recurring reminder.

You can also tell Cortana to remind you to do something when you interact with someone in your contact book. So if you want to remind yourself to ask your friend Lydia about a dinner invitation, say “Remind me to ask Lydia about a dinner invitation.” A screen pops up asking for the contact’s name if Cortana didn’t recognize it. Then the next time you send or receive an email with that person, you’ll get the reminder.

Cortana also lets you view, delete, and edit any of the reminders you’ve created. To manage your reminders, go to the Cortana notebook as outlined previously, and click “Reminders” in the Organizer tab. You’ll see a list of all of the reminders you’ve created. To edit or delete any, click the three-dot icon to its right. From the menu that pops up, click Edit to edit it — for example, to change the time, place, or person involved. To delete it, click either Delete or Complete.

Manage your Google Calendar with Cortana

Windows 10 includes a built-in calendar app that works with Cortana. However, if you’re a Google Calendar user, you can get Cortana to integrate with that as well, so you can use Cortana to create and edit appointments, and show you your schedule with Google Calendar in the same way as you do with the built-in Windows 10 Calendar app.

To do it, you first need to integrate your Google Calendar with the Windows 10 Calendar. First, launch the Calendar app by typing “calendar” into the Windows 10 search box, then clicking the Calendar app icon that appears.

Next, click the Settings icon on the lower left of the Calendar screen — the icon is in the shape of a gear. When the Settings pane appears, select Manage Accounts > Add account. From the screen that appears, select Google. You’ll be asked to sign in with your Google account information. Follow the prompts to create the account.

cortana add calendar win10 v1903 IDG

You can create an appointment in your Google Calendar using Cortana if you add your Google account information. (Click image to enlarge it.)

That’s all it takes. From now on, your Google calendar will sync with the Windows 10’s Calendar app. So, for example, if you ask Cortana to “create appointment,” you’ll be able to fill in the details using Cortana, including the date, time, and purpose. Cortana will add the event to the Windows 10 Calendar. To save it to your Google calendar directly, choose the calendar from the drop-down list just above the Add button. Regardless of which calendar you add an event to, both Google and Windows 10 Calendar will remain in sync.

Also, when you ask to see your schedule — such as by asking “What’s my schedule today?” — Cortana will show you the events from all of your calendars, including Google.

One downside is that you can’t add events to sub-calendars on Google Calendar (like “home” or “work”) with any regular success. Sometimes it works, and sometimes it doesn’t.

Use Cortana on the lock screen

Did you know you don’t even have to log into Windows to use Cortana? You can work with the digital assistant on right on the lock screen.

To get started: Select Settings > Cortana > Talk to Cortana. Scroll down to the Lock Screen section and move the slider to On. Look just below that for the “Let Cortana access my calendar, email, messages, and Power BI data when my device is locked” setting. Check that box as well. If you don’t, Cortana will be limited in what it can do for you from the lock screen — you’ll be able to listen to music and find out the weather from the lock screen, but you won’t be able to set reminders, send emails, or add events to your calendar.

cortana lock screen win10 v1903 IDG

This setting lets you use Cortana on the lock screen.

Once you’ve done that, when your device is locked you can just say “Hey Cortana” and use it from the lock screen as you normally would, to set reminders, play music, check your calendar, and more without logging into Windows.

Use Google and Chrome with Cortana

When you ask Cortana an open-ended question that requires that it search the web and then display the results in a browser — for example “Why are deepfakes dangerous?” — it uses Microsoft’s Bing search engine to do the search. And it then uses Microsoft Edge to display the results.

If you’ve changed your default browser from Edge to another browser such as Chrome, though, when you ask Cortana an open-ended question, it thinks for a second or two and then ignores you. It doesn’t launch a browser to display the search results. So if you have a default browser other than Edge, Cortana simply won’t work for you when you ask open-ended questions.

However, there’s a workaround that will force Cortana to use Google or another search engine to do its web searches, and another that tells Cortana to use Chrome or another browser to display the results.

I’ll give the instructions below for Google Chrome, because if you also want to force Cortana to use Google or another search engine besides Bing, you’ll need to use Chrome.

To start, make sure that Chrome is set as your default in Windows 10. Open the Windows 10 Settings app and select Apps > Default Apps. If Chrome isn’t the listed as the default browser, click the web browser icon and select Google Chrome from the list that appears. That makes Chrome your default when you click a link. But you need to do one more thing to force Cortana to use Chrome.

To do that, you’ll have to install a free piece of software called EdgeDeflector. Get the latest version of EdgeDeflector’s self-installing .EXE executable file from GitHub. (The GitHub site also has more information about EdgeDeflector.) After you download the file, run it, and it installs EdgeDeflector in its own folder. After the installation, go to the folder where it was installed and run EdgeDeflector.exe.

Once you do that, Chrome will launch and display results when you ask Cortana an open-ended question.

(Note: EdgeDeflector doesn’t update itself automatically. When Windows 10 gets an update, there’s a chance it could stop working. If that happens, get the latest release of EdgeDeflector’s .EXE file from GitHub and install it.)

Now we’ll tackle the second problem: the fact that Cortana searches the Internet using Bing. If you prefer that it instead search Google, Yahoo, or the DuckDuckGo search engine, install the Chrometana extension for Chrome. (It only works for Chrome, not any other browsers.)

After you install it, a tab will open asking which search engine you want to use. Click the one you want to use, and from that point on, your search will be done via that search engine, not Bing. Note that Chrometana won’t work unless you first install EdgeDeflector.

Chrometana IDG

The Chrometana Chrome extension redirects your Cortana searches to Google, DuckDuckGo, or Yahoo rather than Bing.

Use natural-language queries

Cortana is a lot smarter than you think: It lets you use natural-language queries — in other words, make requests of it using plain English (or whatever your language is), rather than having to use specific words.

For example, to send an email to a contact, you can say, “Send an email to Jane Doe.” Cortana will look through your contacts, find the person to whom you want to send the email, and then let you fill out a form onscreen to create and send the email without having to go into a mail app. If you’ve linked your Outlook account to another account, such as a Gmail account, it will look through that as well. And if it finds multiple matches for the person’s name, it will ask you which address you want to send the mail to.

Check your calendar for Cortana-created information

Cortana can automatically add events to your calendar based on emails you receive — for example, it will add airline flight info to your calendar if you receive a flight confirmation via email. Keep in mind, though, that it only does this with mail sent to an Outlook.com account or to corporate Outlook users. If the information goes to a different service, such as Gmail, it won’t work.

Miscellaneous cool stuff

There are a variety of other useful and/or fun things that Cortana can do for you. A few of my favorites:

  • You can track packages or flights by saying the flight number or package tracking number.
  • You can ask Cortana to perform simple calculations: Just say, “Hey Cortana, what’s five hundred twenty-one times twelve minus twenty-six divided by three?”
  • You can snap a picture of a poster for an event, and Cortana will detect the dates on it and ask if you want to create a reminder to attend it.
cortana track flight win10 v1903 IDG

There are a variety of useful services Cortana can perform, such as tracking flights.

To find out other things that Cortana can do, just type or say “help me” and you’ll get a long list of other Cortana features. Click anything on the list — “Play music,” for example — and Cortana will do your bidding.

This article was originally published in March 2016 and most recently updated in August 2019.

Copyright © 2019 IDG Communications, Inc.

Download: EMM vendor comparison chart 2019
  
Shop Tech Products at Amazon